Car failure never comes at a convenient time or in a convenient place. Paying for a tow truck and negotiating with a mechanic makes the situation all the more difficult. But with roadside assistance, the process can be much easier.
Find out how to get Honda Roadside Assistance, what Honda includes in its program and, alternatively, what CARCHEX offers to customers.
If you’re shopping for an extended warranty that includes roadside assistance, get a free customized quote by calling 866-261-3457 or filling out the online form.
How Do You Get Honda Roadside Assistance?
Nearly all car warranties and extended warranties come with some form of roadside assistance coverage, as well as trip interruption coverage. Depending on the provider or the manufacturer, you may also receive additional concierge services.
You can get Honda Roadside Assistance through your new car warranty, through an extended warranty, or as a standalone service from the manufacturer or a third-party company. Honda offers roadside assistance benefits for the length of the 36-month/ 36,000-mile new car limited warranty, through its extended warranty service, and as a separate product.
You can also get similar benefits through a third-party company, such as CARCHEX. CARCHEX offers emergency services and additional perks that can help you when you’re in a bind. These benefits are included in your vehicle service contract or separately for an affordable price.
Towing services transport you to the nearest Honda dealer.
If your vehicle needs major repairs and needs to stay in the shop, you will probably need a rental car. Or, if you are far from home, you may need to stay at a hotel as well. Honda offers trip interruption reimbursement for reasonable lodging, food, and transportation expenses that can help you get by while the mechanic works on your vehicle.
Trip interruption coverage includes:
- Help with securing a rental vehicle or taxi upon request
- Help finding emergency hotel reservations upon request
- Up to $100 per day for 3 days ($300 total) in reimbursement
In order to use trip interruption benefits, your vehicle must be disabled at least 100 miles from your place of residence.
In addition to roadside assistance and trip interruption coverage, the Honda Roadside Assistance program includes these services:
- Get access to flight information, including times and fares.
- Relay messages to your spouse, employer, or emergency contact during an emergency.
- Enhanced directory assistance helps you find ATMs, banks, and service stations. Honda Roadside Assistance can provide phone numbers, addresses, and directions.
Some expenses may be your responsibility, such as the cost of fuel, a new tire, or a portion of transportation costs. Remember to ask your Honda representative to identify costs not covered under roadside assistance.
How to Continue Your Honda Roadside Coverage
Your factory warranty has expired, and you no longer have roadside assistance. What happens next? Honda boasts many awards and positive reviews for its technology and design, but this has also come at the expense of vehicle reliability. For example, some Honda vehicles, including the Honda Odyssey, have reported engine, transmission, and electronic issues, including lock issues. These common issues can lead to expensive repairs and even more expensive breakdowns.
An extended warranty can provide similar coverage to your factory warranty—and better yet, most extended warranties come with roadside assistance.
Roadside Assistance with the Honda Extended Warranty
Honda offers roadside assistance through its Honda Care Sentinel and Sentinel Plus programs. Honda Care has a variety of extended service contracts for new and pre-owned vehicles, but some roadside benefits are only included in Sentinel Plus plans.
Roadside benefits include those mentioned above within the factory warranty, as well as additional concierge services, such as:
- Emergency cash advance
- Emergency airline ticket assistance
- Insurance-claim assistance
- Auto glass replacement referral
- Shipment of personal replacement items
Sentinel Plus customers will also receive rental car reimbursement of up to $35 for a maximum of six days.
If you are looking to cover more than one Honda vehicle, you may opt for a Honda family plan, which allows roadside coverage for up to five Honda or Acura vehicles or motorcycles registered under the same household.
Honda roadside assistance terms are dependent on the terms of your contract.
Get Vehicle Component Coverage for Even More Protection
If you are worried about a breakdown, then chances are you are also worried about the cost of major repairs to your vehicle. With an extended warranty, you can get CARCHEX roadside assistance with even more benefits, such as trip interruption. Roadside services last for the duration of the vehicle service contract, which can be up to 10 years.
Choose from five levels of coverage, ranging from powertrain to bumper-to-bumper service contracts. Each plan comes with roadside assistance, plus the relief of knowing that you won’t have to pay hundreds or thousands of dollars for engine, suspension, or electronic repairs. Plans are affordable and can be paid through a monthly payment plan.
Based on our CARCHEX Care sample contract, you can expect reimbursements like those below:
- Towing service reimbursement up to $100 for each occurrence
- Up to $50 per occurrence for locksmith service
- Up to $320 in substitute transportation ($40 per day)
- Up to $300 in trip interruption coverage ($100 per day)
Speak to your CARCHEX specialist to learn more about price variations and limitations for each plan.